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Volunteer Development Scotland Ltd. (also known as Volunteer Scotland).
Charity registered in Scotland SC013740 and a company limited by guarantee, registered in Scotland, No. SC106743. Our registered Office is Jubilee House, Forthside Way, Stirling. FK8 1QZ

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Retail Assistant

Join our wonderful retail team at New Start Highland on Carsegate Road, Inverness.
We are looking for positive, reliable and enthusiastic volunteers to support the day-to-day running of our charity shop(s) by providing excellent customer service, maintain an attractive shopping environment and helping generate income that directly supports our charities mission and values.
We are open 7 days a week and therefore, volunteer shift times and days are built around what you can offer.
Tasks include, but not limited to:
-Welcome and assist customers in a friendly, respectful and professional manner
-Sorting, rotating, pricing stock
-Engaging with members of the public, assisting with their enquiries or help where needed
-Processing sales through our till system (handling cash/card payments)
-Housekeeping tasks to ensure our retail outlets are clean and presentable at all times
-Work collaboratively with colleagues, volunteers and team members
-Support and encourage one and other, implementing our core values at all times
We are looking for individuals who are motivated about giving back to their community, and keen to support and encourage our existing volunteers and service users too.
We ask that you are friendly and approachable, with good communication skills. You are reliable, honest and able to work as part of a team, but equally, can work independently where required (only once you are confident in your role and fully trained)

Dates

1 June - 7 August 2026

Support
Training details

Mandatory Training includes Health & Safety and Manual Handling training. Participating in accredited Emergency First Aid training is optional. On-site, on the job training provided until you are confident and able to carry out the role independently.

Restrictions

Minimum age: 18

Availability
Mon
Tue
Wed
Thu
Fri
Sat
Sun
Morning
Afternoon
Evening

Volunteers (aged 18-25) taking part in this opportunity are eligible to claim Saltire Awards hours for their activity.
Find out more